Case Process

The injured person must report the accident and resulting injury to the relevant insurance company. At Slysabætur, we assist you with submitting the notification if it has not already been done.

We obtain a medical certificate or treatment record from the healthcare provider you first visited after the accident.

Once the initial documentation has been collected, we forward it to the insurance company, which then determines whether it accepts liability for the accident.

When the insurance company confirms liability, it becomes possible to request reimbursement for out-of-pocket expenses — such as medical visits, physiotherapy, and medication.

After liability has been acknowledged, the documentation phase pauses until the injured party reaches a stabilization point — the stage when no further recovery is expected. This point is usually reached around 10 months after the accident.

Once stabilization has been reached and it is clear whether permanent injury remains, we collect the final medical documentation. This includes final reports from all healthcare professionals who have treated the injured party.

When all necessary documents are in place, they are sent — along with a formal request — to independent medical and legal experts, who assess the permanent consequences of the accident. Proper preparation ensures the evaluation meeting runs as smoothly as possible.

Based on the expert assessment, Slysabætur prepares and submits the compensation claim. In most cases, a settlement is reached with the insurance company. If an agreement cannot be reached, our attorneys take the case to court to ensure your rights are protected.